Creating an effective public sector / Mike Bourne and Pippa Bourne.
Publisher: Abingdon : Routledge, 2022Description: xvi, 230 pages : illustrations (black and white)Content type: text | still image Media type: unmediated Carrier type: volumeISBN: 9780367566609; 9780367569174; 9781003099895Subject(s): Public administration | Performance -- Management | Employee motivation | Organizational effectivenessDDC classification: 351Item type | Current library | Class number | Status | Date due | Barcode | |
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Book | House of Lords Library - Palace Dewey | 351 BOU (Browse shelf(Opens below)) | Available | 022222 |
I. Creating the environment for change -- What are the Challenges? -- Leadership and creating a culture of effectiveness -- The skills of leadership -- Changing the thinking -- II. Approaches for making it happen -- Creating supportive structures -- Effectiveness and planning for change -- Stakeholders and change -- Capacity and capability for change -- Theory of change tools -- Measuring performance : the performance framework -- Linking measurement to strategy -- How to measure performance -- Reviewing performance -- Governance -- III. Bringing it all together -- : Four pillars of effectiveness -- Reflections.