Revised edition of the author's Managing diversity, 2013.

1. Introduction and conceptual framework -- Part I: the global context for diversity management -- 2. Diversity legislation in a global perspective: equality and fairness in employment -- 3. Discrimination, equality, and fairness in employment : social policies -- 4. Global demographic trends: impact on workforce diversity -- 5. Socioeconomic transitions: the new realities of the global -- Part II: social psychological perspectives of workforce diversity -- 6. Defining diversity in a global context : prejudice and discrimination -- 7. Vive la difference? Theoretical perspectives on diversity and exclusion in the workplace -- 8. Culture and communication in the global workplace -- 9. Interpersonal relationships in a global work context -- Part III: Managing a diverse workforce in the global context : the inclusive workplace -- 10. Diversity management : paradigms, rationale, and key elements -- 11. Inclusive leadership : unlocking the diversity potential -- 12. An overview of the inclusive workplace model: managing the globalized workforce diversity -- 13. The inclusive workplace : level I - inclusion through diversity within the work organization -- 14. The inclusive workplace : level II - inclusion through corporate-community collaborations -- 15. The inclusive workplace : level III - inclusion through state/national collaborations -- 16. The inclusive workplace : level IV - inclusion through international collaborations -- 17. Practical steps for creating an inclusive workplace: climate for diversity, climate for inclusion, and survey scales -- 18. Toward a globally inclusive workplace: putting the pieces together.